Terms & Conditions

By using making a purchase on our online part store, you agree to these Terms and Conditions and our Cancellations, Refunds and Returns policy.

It is important that you are only purchasing genuine replacement parts that are suitable for use with your InfaSecure products. It is recommended that you only purchase parts that match the model number provided on your product or on the products original instruction booklet.  Please contact our Customer Care Team if you require assistance in identifying your product.

InfaSecure spare parts and aftermarket accessories come with a 12 month warranty against faulty materials and manufacturing when used under normal conditions for a period of 12-months from date of purchase, except where an exemption applies.  Please see our full Warranty Policy for more information.

No responsibility is taken by InfaSecure if parts are used with unauthorised or unsuitable product/s.