What is the serial number / batch number and where do I find it?

The Serial Number is a unique number assigned to each individual car restraint.  Its location can change dependent on the model of car restraint, a list of all locations can be found here.

The Batch Number is provided on all other baby products and is normally noted on the packaging as a number beginning with BN or B/N or on the product.

Likely locations can be;

• Highchairs - on the back of the backrest
• Change Tables - on the inner edge of a leg or side panel
• Bed Guards - on the edge of the carton, or one of the side arms
• Prams/Strollers - on the carton and on newer models on the inside of the main frame

If you cannot locate the serial number or batch number for your warranty registration or warranty claim, just enter a single letter or number (so that the required field registers and entry) and once submitted our Customer Care Agents will help you locate the number if still required.